FNB ACKNOWLEDGED FOR SIGNIFICANT REDUCTIONS IN CUSTOMER COMPLAINTS
FNB welcomes the release of the 2024 National Financial Ombud Scheme Banking Report which shows that the Bank has improved year-on-year across key metrics. According to the report, FNB achieved significant reductions in formal complaints (10%) and premature complaints (12%) lodged against the bank at the National Financial Ombud (NFO) in 2024. Furthermore, with an…

